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Terms of Service

Last updated: June 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the BrandBased® platform, including our websites, applications, brand console, APIs, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Who we are

BrandBased® provides an AI-powered commerce and brand intelligence platform that helps brands manage digital presence, customer engagement, products, payments, and related business operations. References to “BrandBased,” “we,” “us,” or “our” mean the entity operating the Service.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access.

3. Acceptable use

You agree not to:

  • Use the Service for unlawful, deceptive, or harmful purposes
  • Interfere with or disrupt the Service, networks, or security measures
  • Upload malware, infringing content, or material that violates third-party rights
  • Attempt to access accounts, data, or systems without authorization
  • Reverse engineer or scrape the Service except where permitted by law

4. Brand content and ownership

You retain ownership of content, trademarks, product data, and materials you submit to the Service (“Brand Content”). You grant BrandBased a limited license to host, process, display, and use Brand Content solely to operate, improve, and provide the Service to you.

You represent that you have the rights needed to submit Brand Content and that it does not violate applicable law or third-party rights.

5. Subscriptions and payments

Some features require a paid subscription. Fees, billing cycles, and plan details are shown at checkout or in your account settings. Payments may be processed by third-party providers such as Stripe. Unless otherwise stated, subscriptions renew automatically until cancelled.

You are responsible for applicable taxes. We may change pricing with reasonable notice where required. Refunds, if any, are handled according to the plan terms presented at purchase.

6. AI and automated features

The Service may include AI-assisted tools for brand intelligence, recommendations, content generation, and workflow automation. Outputs are provided for informational and operational support only. You are responsible for reviewing AI-generated content before publishing or relying on it commercially.

7. Third-party services

The Service may integrate with third-party platforms (for example, Google sign-in, payment processors, analytics, or social and commerce channels). Your use of those services is subject to their own terms and privacy policies.

8. Suspension and termination

We may suspend or terminate access to the Service if you breach these Terms, create risk or legal exposure, or if required by law. You may stop using the Service at any time. Sections that by nature should survive termination will continue to apply.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, error-free, or fully secure operation of the Service.

10. Limitation of liability

To the fullest extent permitted by law, BrandBased will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for claims relating to the Service will not exceed the amount you paid us in the twelve months before the claim arose, or one hundred U.S. dollars if you have not paid fees.

11. Indemnity

You agree to defend and indemnify BrandBased against claims arising from your Brand Content, your use of the Service, or your violation of these Terms or applicable law.

12. Changes

We may update these Terms from time to time. If changes are material, we will provide notice through the Service or by other reasonable means. Continued use after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws applicable in the jurisdiction where BrandBased operates the Service, without regard to conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction, unless otherwise required by applicable consumer protection law.

14. Contact

Questions about these Terms can be sent to legal@brandbased.com. For privacy-related requests, see our Privacy Policy.